❓ Frequently Asked Questions (FAQ)

Q1: What services do you offer?
We specialize in a wide range of freelance services including Graphic Design, Copywriting, Video Editing, Social Media Management, and Website Development.

Q2: How does the process work?
Once you select a package (or request a custom quote), we’ll confirm your project details, start working, and deliver drafts for your review. Revisions are included depending on your chosen package.

Q3: How do I know which package is right for me?
Each service comes with Silver, Gold, and Diamond packages designed for different needs—from one-time projects to full-scale brand solutions. If you’re unsure, contact us for a custom recommendation.

Q4: Do you work with businesses worldwide?
✅ Yes! We work remotely with clients across the globe, providing digital files, reports, and consultations online.

Q5: How long does delivery take?
Turnaround times depend on the service and package, but average between 2–10 business days. Priority delivery is available in premium packages.

Q6: How do revisions work?
Each package includes a set number of revisions. If you need additional edits beyond that, we can accommodate for an extra fee or upgrade.

Q7: Do I get full rights to the work?
Yes. All our packages include full commercial use rights, meaning you can freely use the work for your brand, business, or campaigns.

Q8: How do I pay for services?
We accept secure online payments. Details will be provided once the project is confirmed.

Q9: Can I request a custom package?
Absolutely! If none of the listed packages fit your needs, reach out with your project details and we’ll create a tailored plan.

Q10: How do I get started?
Simply send us a message with the service you’re interested in, or email us directly at contact.apexdigital41@gmail.com to book your spot.

Q11: What if I only need a small task done?
No problem! Our Silver packages are perfect for smaller projects, and we also offer custom quotes for one-off tasks.

Q12: Do you provide ongoing support after delivery?
Yes—ongoing support is available in premium packages or can be added as a monthly service plan.

Q13: What if I need my project completed urgently?
We offer priority and express delivery options in our Diamond packages. For emergencies, contact us directly to confirm availability.

Q14: Which industries do you work with?
We work with all industries—startups, e-commerce stores, local businesses, influencers, and established brands. Every project is tailored to your niche.

Q15: Can you match my brand’s style and voice?
Absolutely. We study your brand guidelines (or create them for you) to ensure consistency in visuals, tone, and messaging.

Q16: Do you use templates or create everything from scratch?
Both options are available. Silver packages may use optimized templates for faster delivery, while Gold and Diamond packages are more custom-built.

Q17: Will I be updated during the project?
Yes—you’ll receive progress updates, drafts, and previews depending on the service so you can give feedback at every stage.

Q18: Do you sign contracts or NDAs?
Yes. For sensitive projects, we can sign NDAs and provide contracts for clarity and professionalism.

Q19: What tools and software do you use?
We use industry-standard tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro), Canva, WordPress, and other pro-level platforms depending on the service.

Q20: Why should I choose your freelance business over others?
We combine creativity, strategy, and professionalism with flexible packages to fit any budget—delivering high-quality work that helps your brand grow.